Please understand that I am not able to refund items at this time. I advise that you ensure that you are completely happy with the item before purchasing in order to avoid disappointment. If an item is delivered damaged or you have any questions please contact me here.
Banana Blossom Crochet Shop is not liable for any items damaged or lost during shipping. If you received your order damaged, please contact Royal Mail or contact me here to file a complaint. Please save all packaging material and damaged goods before contacting Banana Blossom Crochet Shop about your item.