Shipping Policy

Shipment processing time

Items will be shipped within 4 days of purchase, including Saturdays. If the customer should expect any delays, this will be communicated via an email from me.

Shipping rates and delivery estimates

The shipping cost for all items in the shop is £3.30. This will be displayed at checkout and added to your total cost.

Shipment method: Royal Mail 1st Class Signed for

Estimated delivery time: 1-3 business days

Shipment cost: £3.30

Any queries please contact me here.

However, once Banana Blossom Crochet Shop has posted your order, we cannot accept responsibility for delays.

Shipment confirmation and order tracking

You will receive a confirmation of shipping by email within 4 days of placing your order.

Customs, duties, and taxes

Banana Blossom Crochet Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Banana Blossom Crochet Shop is not liable for any items damaged or lost during shipping. If you received your order damaged, please contact Royal Mail or please contact me here to file a complaint. Please save all packaging material and damaged goods before contacting Banana Blossom Crochet Shop.

International Shipping Policy

At this time, Banana Blossom Crochet Shop ships to UK addresses only.

Returns Policy

Please understand that I am not able to refund items at this time. I advise that you ensure that you are completely happy with the item before purchasing in order to avoid disappointment. If an item is delivered damaged or you have any questions please please contact me here.